BigEd wrote:
It's not great when a delivery doesn't work well, but I'm not sure this is a productive thread. How casually we can insult tens of thousands of people.
I'm not seeing where Bill insulted "tens of thousands of people." He only highlighted a situation that I have encountered a number of times with the US Postal Service (USPS) mis-routing domestic mail and it taking days to travel a few hundred miles.
Ironically, I've had very little trouble mailing things to Canadian addresses, at least when using Priority Mail. I've heard all the horror stories about Canada Post, but have not had anything go astray north of the border. Similarly, I've mailed stuff to European and Australian addresses, again using Priority Mail, and haven't had any problems to date.
Chromatix wrote:
I suspect that fewer letters (which are very easy, and thus profitable, to handle in bulk) are being sent due to the ubiquity of other, cost-free methods of communication these days, and thus costs have had to be cut to make ends meet while still providing a service at all.
E-mail and texting are convenient, but hardly cost-free. Someone has to pay for the service, and that someone is you. Even VOIP is not as economical as it is purported to be. Yes, the telephone service itself may be cheap, but what about the cost of the Internet service needed to carry VOIP?
About 14 years ago, I did a cost/benefit analysis for my business when considering a switch from POTS to VOIP. The numbers failed to justify the change. While the actual VOIP service was less expensive than POTS, by the time I factored in the Internet service costs (business VOIP demands a high level of QOS in order to assure clarity of connections) and expected down-time, an unavoidable aspect of VOIP, it was more expensive than the substantially more reliable POTS.
I conducted the same C/B analysis on my phone service in 2016 and again was not able to financially justify a switch, even though POTS is costing more than it was in 2005. So, no, communication via the Internet is hardly free, and at least for a business, not necessarily more economical than POTS, at least in the USA, where POTS failures are extremely rare.
Jeff_Birt wrote:
As far as quality of service. In general it has gotten better. Tracking is much better through USPS today than 5 years ago even once it hits other countries postal systems. Shipping to most countries can be done online, etc.
I agree up to a point. While international Priority Mail has significantly improved in recent years, domestic mail continues to be a problem with the USPS. Mail piece sorting is largely automated, but pickup and delivery is dependent on mail carriers, not all of whom are diligent about the job. This is especially a problem in large cities.
Although USPS is a quasi-private sector operation, the reality is USPS gets a large federal subsidy to plug perpetual budget holes, which makes them subject to the whims of the politicians who make budget decisions. The inevitable result of such an arrangement is that a certain percentage of USPS employees are affirmative action hires—some being unqualified, with a not-insignificant number of them working as mail carriers. It's not politically correct to bring up such a thing, but it is the reality of the situation.